DoctorLaptop’s Tips #61
Ransomware has returned as an active threat after an 18 month period
where it was not very common. This is due to the recent release of U.S. NSA
hacking tools. In the last wave of ransomware I advised the installation of
Hitman Alert. If you still have it keep it updated, and be glad you took my
advice and got it while it was free. New copies are no longer free. Here is
what you need to know to protect your computers.
1. Ransomware usually arrives in an email attachment and installs when you
open the attachment. New hacking techniques make it possible for these
booby-trapped emails to appear as if they were sent by someone on your
Contacts list! Do not open any attachments, even from contacts, unless you
are expecting an attachment. Ransomware can also come from other sources like
poisoned websites or infected network connections. Spanish internet service provider Telefonica had servers targeted with ransomware this week.
2. Keep your Windows fully updated. There are no forced Windows 10 upgrades
to worry about anymore. If Windows Updater does not run after a half hour wait then it is probably corrupt, a common problem with Windows 7/8.1. This can be repaired with the proper tools.
3. Only download software from sites with a good reputation. Many sites that
offer free downloads will infect your computer. I suggest using these safe sites:
4. Use a good antivirus and keep it updated. Free, reliable options are
explained on this site, including safe download links.
5. Use a ransomware blocker unless you use BitDefender antivirus, which has
one built in. I suggest using this free one, it will run beside your antivirus without
problems and requires no user actions unless you are attacked. If it detects ransomware it will pop up a window with instructions to complete the removal process. If it asks for permission to update do so. Read the info on the download page to understand how it works, explained in easy to understand language:
6. If you get infected with ransomware, force computer off by using the power button and bring it to me or a true professional repair facility immediately. I can probably remove it and save everything if you get it to me in under 24hrs. Time is of the essence! Do not let untrained techs attempt a recovery or you risk losing all your data and necessitating a full system re-install. This is not a job for amateurs.
7. To remove an unwanted antivirus is now a 2 step process. Windows instructions: First, uninstall in the usual way by going to Control Panel>Programs and Features, then choose the program and click Uninstall. Restart computer. Second, go to one of the download sites mentioned above and use the site’s search-box by entering
“the name of your antivirus + uninstall tool” and click search. Find the appropriate tool, download it. Find the downloaded file, usually in your Downloads Folder, right click it and choose Run As Administrator. Then follow the prompts. Then restart computer. Now run CCleaner and use the Registry function to remove any left over files.
Contact: doctorlaptop @ protonmail.com Mobile: 675 993 069 (no calls before 11am)